KUB launches high-speed internet assistance program for student households

KNOXVILLE, Tenn. (WVLT) – The Knoxville Utilities Board has launched a high-speed internet assistance program to offer free internet to student households in Knoxville.

KUB’s ConnectED program provides internet to Knox County Schools student households who qualify. Funding for the project comes from the City of Knoxville and Knox County.

“KUB remains committed to addressing the need to provide broadband internet to underserved and underrepresented communities. Through KUB ConnectED, we can provide our students affordable access to the fastest internet available,” KUB President and CEO Gabriel J. Bolas II said. “We are proud to be the only local internet provider offering free, one gigabit internet service in our area. This program builds upon our legacy of providing local customer service and assistance to the community.”

Program participants receive $80 monthly for free KUB Fiber one Gigabit symmetrical internet service, managed router services including an in-home Wi-Fi router and enhanced services for eligible families.

“Reliable and affordable internet is a must for our students,” Knoxville Mayor Indya Kincannon said. “We are so happy to help support this program that we know is helping families, broadening learning possibilities, and strengthening young minds in Knoxville.”

KUB Fiber is currently available in portions of Rocky Hill, Parkridge, Halls, Fourth & Gill, House Mountain, South Knoxville and West Hills in Knox County.

In order to be eligible, households must meet the following:

Live within KUB’s electric service territory and within the City of Knoxville or Knox County.
Have KUB Fiber internet service available at their address. Check to see if your address is currently serviceable by KUB Fiber using the KUB Fiber availability tool.
Meet program income requirements or be enrolled in a program that qualifies. Income requirements are currently at or below 200% of federal poverty guidelines or 80% of area median income.
Have a child enrolled in grades K-12 in a public Knox County School.

Additionally, ConnectED applicants will be asked to share the following as part of their application:

Contact information (phone number and/or email address)
KUB service address
Proof of school enrollment
Proof of income eligibility

Click here for more information on how to apply to the program.